Who is this article for?

Users who encounter this error when trying to select an image to add to a Strategy Map.

No elevated access or permissions are required.

This article explains why this issue occurs and how to get around it to allow you to use an image as part of your Strategy Map visualisation.

1. Issue
2. Workaround

1. Issue

When attempting to select an image to insert into a Strategy Map, you may encounter this error.

This error occurs if you uploaded the image in Browser and are then trying to use it in Classic.

2. Workaround

To be able to add the image successfully, upload a copy of it to the Classic application.